Please reach out directly to your RRD Business Contact if you experience any of the following:

• Your iViewXT account is disabled or you cannot reset your password.
• You lack access to specific functions or content within the portal.
• Data is missing from a report or inquiry you are running.

For system errors or bugs, please contact RR Donnelley Technical Support via the Feedback form. To help us resolve your issue as quickly as possible, include the following details in your message::

• Urgency: Rate from 1 (minor inconvenience) to 5 (critical function is unavailable).
• Time & Location: Date/time the error occurred, the name of the function, and the page URL.
• Issue Description: A detailed explanation of the problem. Please copy and paste the exact text of any error
• Steps to Reproduce: Any specific conditions, report values, or examples that triggered the issue.

We welcome your input! To send suggestions online, please log in and navigate to the Feedback page to share your thoughts.